What Houston Homeowners Say About Tilehurst Roofing Houston
Reviews matter here. Not the polished marketing kind, but the real ones, written by people who stood in their driveway at 7 a.m. watching a crew pull shingles off a roof they’ve owned for twelve years. The kind where someone mentions Houston humidity, or a patch job that failed after the first big storm, or a written price that actually matched the final invoice. That’s what we ask for, and that’s what we earn. The words below come from homeowners in neighborhoods across Houston, and each one reflects how we work. Nobody gets coached. We just do the job the way Greg Holloway insists it be done, and people sometimes feel like writing about it.
Recent Reviews
“We had a leak near the chimney flashing after a storm rolled through over in Spring Branch. I called, a real person picked up at 9:30 on a Sunday night, and by Monday afternoon I had a written price in my hand. They found the previous homeowner’s ‘fix’ was just caulk smeared over rotted flashing. New flashing went in, the area was sealed properly, and the written guarantee was handed to me before the crew left. That’s the part that sold me: they put it on paper, not a promise over the phone.”
Alejandro S., Spring Branch, Houston
“The drip edge along the back of our house had rusted through in places, and the underlayment was showing. Water was sneaking in during heavy rain. Tilehurst walked the roof with me, showed me exactly what was failing, and wrote up a price that included replacing the decking if they found rot once the shingles came off. That ‘if’ didn’t turn into a surprise charge later. The price was the price. The crew even swept the flower bed after, which my wife noticed before I did.”
Jessica Y., Meyerland, Houston
“We bought a 1960s ranch in Oak Forest, and the roof inspection flagged several soft spots in the plywood decking. I called three companies. Tilehurst was the only one that wrote a line-item price for every part of the repair, including the decking replacement, ridge cap, and shingle type. Greg himself came out and told me the valley metal looked fine and didn’t need to be touched, which saved me a few hundred bucks. A contractor telling me not to buy something? That’s how you earn a review like this.”
Holly T., Oak Forest, Houston
“After Harvey-adjacent storms a couple years back, our attic started smelling musty every time it rained. I thought I was in for a full replacement. Tilehurst found the issue at a single vent boot that had cracked, plus some missing shingle tabs near the gable end. They repaired both, sealed around the pipe, and gave me a written guarantee that covers the repair for a full year. If it leaks again, they come back free. That guarantee was in writing before the truck pulled away. I have it pinned above my washing machine.”
Amanda G., Katy, Houston
“I manage a small rental property off the Gulf Freeway, and my tenants called about water spotting on the living room ceiling. Tilehurst got out fast, traced it to a clogged valley that had backed up under the shingles, and fixed it same trip. What I appreciated was the call afterward from the office, not a text, a real call, explaining exactly what was done and what the guarantee covers. Every other roofing company I’ve used sent an invoice and vanished. These folks actually answer the phone.”
Alejandro S., Gulfgate, Houston
“The chimney flashing on our two-story in Westbury had been patched twice by a handyman. Both times the leak came back. Tilehurst pulled off the old flashing, cut new step flashing, and replaced the shingles around it with the right overlap. They explained why the handyman’s approach kept failing, specifically the way Houston’s heat bakes caulk until it cracks. It’s been nine months, and we’ve had some serious thunderstorms since. No stains, no drips, and if that changes inside the year? I’ve got the paper saying they come back.”
Jessica Y., Westbury, Houston
Why Customers Trust Us
The reviews above keep circling the same few details, and that’s not by accident. Homeowners notice when a written price arrives before the work starts and the final bill doesn’t grow. They notice a written guarantee handed over while the crew is still packing ladders. They notice that a repair failure inside the guarantee period means a no-charge return visit, backed by the 365-Day Done Right Promise. That promise sits on top of the Kingswell Way that every Tilehurst Roofing location follows: say the price before the work, show up in the window we gave, leave the place cleaner than we found it, put the guarantee in writing, and come back if it fails. Greg Holloway runs this location on exactly that standard, and his background-checked, uniformed technicians know he reads every job file. We also listen when you call. A live person answers, 24 hours a day, every day of the week. You’re never sent to voicemail. Whether it’s a small repair or a full replacement, and whether the roof uses GAF, CertainTeed, Owens Corning, IKO, Atlas, Tamko, or Boral, you get the same written price upfront and the same written guarantee at the end. If you’ve got a roof that’s been patched one too many times, or you just want an honest price before deciding, call Greg and his team at (254) 566-3573. The estimate is free, the price is written down, and a real person picks up.
Written by Greg Holloway, Owner at Tilehurst Roofing Houston, serving Houston since 2000.